Privacy policy
Last updated on: 02.03.2026
We attach great importance to the transparent handling of personal data. This privacy policy provides information about what personal data we collect, for what purpose and to whom we pass it on. To ensure a high level of transparency, this privacy policy is regularly reviewed and updated.
1. which services we use
- HubSpot
- HubSpot Analytics
- HubSpot Chat
- AMP (Accelerated Mobile Pages)
- Cloudflare CDN
- Font Awesome
- YouTube
- HubSpot CMS Hub
- Google reCaptcha
2. contact information
If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at info@rresidence.ch.
Responsible for the data processing that takes place via this website is
Seminarzentrum Rued AG
Schlossstrasse 34
CH - 5044 Schlossrued
3. general principles
3.1 What data we collect from you and from whom we receive this data
First and foremost, we process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:
- Personal master data (name, address, dates of birth, etc.);
- Contact data (cell phone number, e-mail address, etc.);
- Financial data (e.g. account details);
- Online identifiers (e.g. cookie identifiers, IP addresses);
- Location and traffic data;
- Sound and image recordings;
- particularly sensitive data (e.g. biometric data or information about your health).
3.2 Under what conditions do we process your data?
We treat your data confidentially and in accordance with the purposes set out in this privacy policy. We pay attention to transparent and proportionate processing.
If, in exceptional cases, we are not in a position to comply with these principles, data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:
- Your consent;
- the performance of a contract or pre-contractual measures;
- our legitimate interests, provided that your interests do not prevail.
3.3 How can you withdraw your consent?
If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification.
You can withdraw your consent at any time by sending an e-mail to the address given in the legal notice. Data processing that has already taken place is not affected by this.
3.4 In which cases can we pass on your data to third parties?
a. Principle
We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). The categories of recipients are as follows:
- Accounting, fiduciary and auditing companies;
- Consulting companies (legal advice, taxes, etc.);
- IT service providers (web hosting, support, cloud services, website design, etc.);
- Payment service providers;
- Providers of tracking, conversion and advertising services.
We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.
We may also be obliged to disclose your personal data to authorities.
b. Visiting our social media channels
We may have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.
In this case, the social media providers are informed that you have accessed their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.
c. Transfer abroad
Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.
If the level of data protection does not correspond to that in Switzerland, we will carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link: https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_en
3.5 How long do we store your data?
We only store personal data for as long as is necessary to fulfill the individual purposes for which the data was collected. Data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.
We store contract data for longer, as we are obliged to do so by law. In particular, we must store business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.
3.6 How do we protect your data?
We will keep your data secure and take all reasonable steps to protect your data from loss, access, misuse or alteration. Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to pass on your requests to companies affiliated with us.
Your data will also be treated confidentially in these cases. Within our website, we use the SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser.
3.7 What rights do you have?
a. Right to information
You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to info@mettlerpartner.ch.
You also have the right to receive your data in a commonly used file format if we process your data automatically and if:
- you have given your consent for the processing of this data; or
- you have provided data in connection with the conclusion or performance of a contract.
We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.
The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons or because we require more detailed information from you. You will be informed of the extension in good time, at least in text form.
b. Deletion and correction
You have the option of requesting the erasure or rectification of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to store it unchanged or if your request conflicts with a legal permission.
Please note that exercising your rights may conflict with contractual agreements and may have a corresponding impact on the performance of the contract (e.g. premature termination of the contract or cost consequences).
c. Legal action
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch
3.8 Changes to the privacy policy
We may change this privacy policy at any time. The changes will be published on www.rresidence.ch/en/privacy-policy, you will not be informed separately.
4. individual data processing operations
4.1 Provision of the website and creation of log files
What information do we receive and how do we use it?
When you visit https://mettlerpartner.ch, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for system administration, statistical, backup or tracking purposes. These are
- the name of your internet service provider;
- Your IP address (under certain circumstances);
- the version of your browser software
- the operating system of the computer used to access the URL
- the date and time of access
- the website from which you visit the URL
- the search terms you used to find the URL.
Why are we allowed to process this data?
This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.
How can you prevent data collection?
The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.
4.2 HubSpot
Our website uses HubSpot, a service provided by HubSpot Inc. for various marketing and sales activities. HubSpot is an integrated software solution that we use for our inbound marketing activities, lead generation, email marketing, CRM (customer relationship management) and the management of contact forms.
When you visit our website or interact with us via the forms provided on our website, certain information about your visit is collected and stored. This includes your IP address, the date and duration of your visit, the pages you visit and information about the browser and operating system you use. In addition, if you contact us via a form, the data you provide (e.g. name, e-mail address) will be stored.
HubSpot uses cookies to analyze the behavior of visitors to our website. This helps us to improve the user experience on our website and to make our marketing activities more effective.
The information collected by HubSpot helps us to better tailor our marketing and sales activities to the needs of our visitors and customers, to maintain and optimize our customer relationships and to measure the effectiveness of our marketing campaigns.
Data processing is carried out securely and in accordance with the applicable data protection regulations. HubSpot is certified under EU-US data protection regulations and undertakes to comply with all data protection requirements applicable in the European Union (EU).
4.3 HubSpot Analytics
Our website uses HubSpot Analytics, a web analytics service provided by HubSpot Inc. This service helps us to understand and analyze the behavior and interactions of our visitors on the website in order to continuously improve the user experience and the effectiveness of our content. When you use our website, HubSpot Analytics collects various data, including your IP address, geographical location data, browser type, operating system, referrer URL, date, time and duration of your visit and the pages you visit. This data is used to compile aggregated statistics about the use of our website and to give us insights into the behavior of our visitors.
HubSpot Analytics uses cookies to recognize visitors to our website and to collect information about the use of the website. Cookies are small text files that are stored on your end device and enable your use of the website to be analyzed. The data collected by HubSpot Analytics enables us to better understand the preferences and interests of our visitors, to optimize our content and offers and to evaluate the effectiveness of our marketing measures.
If you do not want HubSpot Analytics to collect data about your visit, you can deactivate the use of cookies in your browser settings or use appropriate browser extensions.
4.4 HubSpot Chat
We use HubSpot Chat on our website, an online communication tool from HubSpot Inc. This enables visitors to our website to contact our team directly and clarify questions or concerns in real time.
If you use HubSpot Chat, the following data may be collected: Your name, your email address (if provided), the content of your message, your IP address, geographic location data, browser type, operating system and the date and time of your request. This data is used to process your request and to improve the quality of our customer service.
HubSpot Chat may place cookies on your device to facilitate communication and to ensure that you are recognized as the same user on repeat visits. Cookies are small text files that store information about your interaction with the chat function. The main purpose of HubSpot Chat's data processing is to provide efficient and immediate customer support. The data collected enables us to respond to your requests and continuously improve our service.
If you do not want HubSpot Chat to collect data about your interactions, you can disable the use of cookies in your browser settings or not use the chat.
4.5 AMP (Accelerated Mobile Pages)
Our website uses the technology "Accelerated Mobile Pages" (AMP), which was developed by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). AMP enables websites to be displayed more quickly on mobile devices by prioritizing and optimizing the loading of certain web content.
When you access a page created using AMP technology, data, including your IP address and information about the browser you are using, is transmitted to Google servers, which may be located in the USA or other countries. Google uses this data to provide the AMP pages and to analyze the data traffic.
4.6 Cloudflare CDN
Our website uses the Content Delivery Network (CDN) service of Cloudflare, Inc, 101 Townsend St, San Francisco, CA 94107, USA ("Cloudflare"). A CDN helps to deliver content from our website faster by distributing copies of the content to a network of fast loading servers.
When you visit our website, your IP address is transmitted to Cloudflare and cookies may be set in your browser, which are necessary for the optimization and security of the service. Cloudflare uses this data to speed up data traffic between our web server and your end device and to protect our website from attacks.
4.7 Font Awesome
Font Awesome is operated by Fonticons, Inc. with registered office at 6 Porter Road, Apartment 3R, Cambridge, MA 02140, USA. Font Awesome is a collection of scalable vector icons that allows website developers to integrate various icons and social logos on their websites.
We use Font Awesome to integrate visual icons on our website. This may include, for example, icons for user interfaces, social media links or other graphical representations that enhance the design and user experience of our website.
Font Awesome can load web fonts from the servers of Fonticons, Inc. when a user visits our website. In doing so, the user's IP address is sent to Fonticons, Inc. This is necessary so that the user's web browser can display the Font Awesome icons correctly.
Fonticons, Inc. only stores the IP addresses of users for a short time and exclusively for the purpose of providing the Font Awesome icons. No further storage or analysis takes place.
4.8 YouTube
Videos from YouTube, a platform of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"), are integrated on our website. When you view the videos or click on the play button, data, including your IP address and information about the browser you are using, is transmitted to Google's servers and stored there. This data is used to provide the video, monitor performance and improve the user experience.
If you are logged in to your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
4.9 HubSpot CMS Hub
Our website is operated with the help of HubSpot CMS Hub, a content management system (CMS) from HubSpot Inc. This system enables us to manage content efficiently and offer our visitors an optimized and user-friendly experience.
When interacting with our website, HubSpot CMS Hub may collect various data, including your IP address, geographical location data, browser type, operating system, referrer URL, date and time of your visit and the pages you visit. This data is mainly used for technical and statistical purposes to ensure the performance and security of our website.
HubSpot CMS Hub may use cookies to optimize the user experience and to enable certain functions, such as user logins or language settings. Cookies are small text files that are stored on your end device and enable your use of the website to be analyzed. The data collected by HubSpot CMS Hub helps us to continuously improve the structure and content of our website based on the needs and interests of our visitors. The system also ensures the high availability and security of our website.
4.10 Google reCaptcha
We use the reCAPTCHA service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") to protect against unwanted requests via the internet form on our website. The query is used to distinguish whether the input is made by a human or abusively by automated, machine processing. As part of the query, information such as your IP address or your behavior when filling out the form may be transmitted to Google. For this purpose, your input is transmitted to Google and processed there.
By using reCAPTCHA, you consent to the recognition you have provided being incorporated into the digitization of old works. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other Google data.